Privacy Policy

This Privacy Policy explains how Punit Ahuja ("I", "me", "my") collects, uses, and protects your personal information when you visit punitahuja.com or engage with my services.

1. Information I collect

When you use the contact or enquiry forms on this website, I collect your name, email address, phone number, organisation name, and any details you share in your message. When you book a session, your name, email address, and payment details are processed through DaySchedule and Razorpay. I do not store your payment information directly — this is handled securely by Razorpay in accordance with their privacy policy. I also collect limited website usage information through analytics cookies, but only if you consent (see section 2).

2. Cookies and analytics

This website uses cookies and similar technologies in two ways. Essential cookies and local storage are needed for the site to function — for example, to remember your cookie preference — and are always active. Analytics cookies are set by Google Analytics 4 (GA4) and are only used after you click "Accept" on the cookie banner.

When analytics consent is granted, Google Analytics helps me understand how the site is used — pages viewed, approximate location (country/city level), device and browser type, referring website, and actions such as starting a booking or submitting a form. This data is used in aggregate to improve the website and is not used to identify you personally. IP addresses are anonymised by Google, and I do not use this data for advertising or personalisation.

Until you accept, analytics and advertising storage are set to "denied" using Google Consent Mode, so no analytics cookies are placed. You can change your mind at any time by clearing this site's cookies and local storage in your browser, which will show the cookie banner again, or by emailing me at hello@punitahuja.com. Declining analytics cookies does not affect your ability to use any part of this website.

Google Analytics is provided by Google, which may process this data outside your country. See Google's Privacy Policy for details.

3. How I use your information

I use the information you provide solely to respond to your enquiry, confirm and manage your booking, deliver coaching or speaking services you have engaged me for, and send you relevant follow-up communication related to our work together. I do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Coaching confidentiality

Everything shared within a coaching relationship is strictly confidential. Session content, personal disclosures, and any information you share during our work together will never be disclosed to any third party without your explicit consent, except where required by law.

5. Testimonials

Any testimonials displayed on this website are used with the explicit permission of the individuals concerned. Full identifiers are withheld in line with ICF coaching ethics. If you have provided a testimonial and wish to have it removed, please contact me at hello@punitahuja.com.

6. Data retention

I retain your personal information only for as long as necessary to provide the services you have requested and to fulfil any legal obligations. You may request deletion of your data at any time by emailing hello@punitahuja.com.

7. Your rights

You have the right to access the personal information I hold about you, request corrections to inaccurate information, request deletion of your data, and withdraw consent for future communications at any time. To exercise any of these rights, please contact me at hello@punitahuja.com.

8. Third-party services

This website uses DaySchedule for appointment booking, Razorpay for payment processing, Resend for delivering form notification emails, and Google Analytics 4 for consent-based website analytics. These services have their own privacy policies which govern how they handle your data. I recommend reviewing their policies directly.

9. Changes to this policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of this website after changes constitutes your acceptance of the updated policy.

10. Contact

If you have any questions about this Privacy Policy, please contact me at hello@punitahuja.com.